![]() ![]() ![]() Problem: Application window remains solid black and cannot be used Solution: Disable 'Optimize for Compute Performance' Solution: Upgrade to version 4.7.8.3 or stop the My Endpoint Protector softwareĬause: Incompatible with sparse textures (NVIDIA suggests disabling it for applications that use sparse textures, such as Affinity) Problem: Crash when dragging in the Layers panel (reported with version 4.6.7.6 of My Endpoint Protector)Ĭause: My Endpoint Protector injects itself into the application and attempts to handle messages on our behalf Solution: Uninstall, or try using -no-hw-ui and WARP renderer (unconfirmed fixes) Solution: Close Brother Control Centre via the system tray,, or try restarting then immediately running the Affinity installer.Ĭause: It acts as a proxy display driver, but doesn't handle the kind of requests that WPF makes upon the Direct3D 11 runtime. Problem: Unable to update the Affinity applications (Setup Failed).Ĭause: Brother Control Centre opens files within the existing Photo installation directly, preventing the old files from being removed (causing the setup to fail). User Provided solution (not verified by our developers): Solution: Start the application with -no-hw-ui flag, or stop the software (this won't affect the driver or functionality of the sound card) Kill the service and see if the problem temporarily stops Problem: User Interface elements can disappear or appear stretchedĬause: ASUS Sonic / ASUS GPU Tweak III / MSI Nahimic interferes with Direct3D9 renderering.ĭetection: Check if Nahimic is running as an active Windows Service. This assumes you haven't changed the default installation directory.ĪSUS Sonic / ASUS GPU Tweak III / MSI Nahimic Note: If you have version 21, the directory will be C:\Program Files\Capture One\Capture One 21\WIC\WIC64. Solution: Disable Windows Explorer Integration by renaming the C:\Program Files\Capture One\Capture One 20\WIC\WIC64 folder to something else. Affects Capture One versions 20 and 21.Ĭause: Capture One's Explorer integration crashes if more than one instance is running at once Problem: Crash when attempting to open files (stack overflow in NVIDIA driver). Here is a list of known issues with third party software:Ĭapture One (Windows Explorer Integration) ![]()
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